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couple at funeral consoling each other in view of the loss

What to do when someone dies

When someone dies, it can be hard to know where to start. Om Funeral Care is here to support you through the first steps. Contact our team in Harrow or Ilford for support today.

The first steps

Losing a loved one is an incredibly difficult and emotional experience. During this challenging time, there are several important steps that need to be taken care of. At Om Funeral Care, we understand the weight of this responsibility and are here to guide you through the process with compassion and professionalism.

When a death occurs, the first step is to contact a funeral director. We are available 24 hours a day, 7 days a week to assist you. Our team will arrange for the respectful transfer of your loved one into our care and provide you with the necessary information and support. For more information on what to do when someone dies, contact Om Funeral Care directly.

Om symbol funeral flowers

When a death occurs in a hospital

If your loved one passes away in a hospital, the staff will guide you through the necessary steps. They will provide you with emotional support and practical assistance, such as: · Formally identifying the deceased (if necessary) · Obtaining a medical certificate of cause of death from the attending physician · Arranging for the transfer of your loved one's body to the hospital mortuary or a funeral home

Closeup of a casket and floral funeral spray with a rural scene in the distance
A coffin with a flower arrangement

When a death occurs in a care home

If your loved one passes away in a care home, the staff will notify you immediately and provide guidance. They will:

  •  Verify the death with a medical practitioner and notify the GP 

  • Obtain a medical certificate of cause of death from the GP, if the death was expected

  • Contact the coroner if the death was unexpected or the cause is unknown

​Care home staff will also help you notify the funeral director and make arrangements for the respectful transfer of your loved one's body. They will ensure your loved one is cared for until the funeral director arrives and assist with collecting their belongings.

Utmost care and respect

“I had the privilege of experiencing Om Funeral Care's services firsthand, and I must say, Kalpesh Bhai and Jalpa Ben were outstanding. From the moment we contacted them, they displayed a high level of professionalism and empathy. Their sensitivity and understanding towards our grief were evident, and they guided us through the funeral ceremony with utmost care and respect. Moreover, I was impressed with the choices they presented us, allowing us to personalise the funeral ceremony according to our preferences and cultural traditions. One aspect that stood out was their reasonable pricing. Overall, I cannot praise Kalpesh bhai and Jalpa ben enough for their exceptional professionalism, sensitivity, and support throughout this challenging time. They made a difficult process more bearable and ensured that we could bid a proper farewell to our beloved mother-in-law. I highly recommend Om Funeral Care to anyone in need of compassionate and reliable funeral services.”

Candles at a funeral

Need support and advice after a bereavement? Call Om Funeral Care in Harrow or Ilford today.

020 8922 3344

07400 604460

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